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The documents that govern Zaos: your account, the game, purchases, your privacy and how we play together.
Terms of Service
The agreement between you and Zaos Entertainment S.A that governs your account, your licence to play Zaos, virtual items and purchases, your conduct and what happens if something goes wrong.
Last updated 5 November 2026Privacy Policy
What personal data Zaos collects when you use the website, the game and our support, why we use it, who helps us process it, and the rights you have over it.
Last updated 5 November 2026Cookie Policy
Which cookies and similar technologies the Zaos website uses, why, for how long, and how you control them.
Last updated 5 November 2026Code of Conduct
The rules every player agrees to follow in Zaos, how to report someone who breaks them, and what happens when a rule is broken.
Last updated 5 November 2026Virtual Currency & Refund Policy
How Zens and Wands work, how buying Zens works, why delivered purchases are not refunded and the exceptions where we do refund.
Last updated 5 November 2026Legal Notice
Who runs Zaos, how to contact us, who owns the game's content, and how to report infringing material or a security vulnerability.
Last updated 5 November 2026